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Return Policy
Return Policy
APPLIANCEHUT.COM RETURN POLICY ALL RETURNS MUST HAVE A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA) ¨ To obtain an RMA # you may contact us by email at cs@appliancehut.com or call us at 718 871-1795. ¨ RMA # must appear on outer carton & on packing slip. ¨ All claims for damaged or missing shipments must be made within 3 days of receipt of goods. ¨ We must receive all RMA approved merchandise within 14-business days of issue of RMA # .
SHIPPING & HANDLING FEE IS NON-REFUNDABLE & WILL BE DEDUCTED FROM CREDIT DUE. ITEM MARKED “FREE SHIPPING” APPLY ONLY IF SALE IS FINAL, THEREFORE ABOVE-MENTIONED RULE SHALL APPLY TO ANY RETURN.
GOOD STOCK RETURNS: To qualify for “good stock” returns, the following conditions must be met ¨ Request must be made within 14 days of receipt of goods. ¨ Merchandise must be brand new, never used. ¨ Merchandise is in the original carton with all original packaging, paperwork i.e. instructions, warranty card, etc. unaltered. GOOD STOCK RETURNS (WITH A RMA) ARE SUBJECT TO: ¨ Inspection and final approval by appliancehut.com personnel. ¨ A 15% restocking fee.
DEFECTIVE MERCHANDISE: ¨ All products sold bear a MANUFACTURERS WARRANTY. Customer should refer to the warranty instructions included with the product, how to get the product exchanged or repaired. ¨ If merchandise is initially defective & it is within 14 days of receipt of goods you may request a RMA# by emailing us at cs@appliancehut.com or calling us at 718 871-1795. ¨ Return shipping costs are the sole responsibility of the customer. ¨ Defective merchandise, when approved is for exchange only. EXCLUSIONS ON RETURNS: This merchandise cannot be returned! Refer to manufacturer ¨ All major appliances including air conditioners. ¨ Digital cameras, camcorders, TV’s VCR’s, DVD’s & TV combos. ¨ Personal items, e.g. shavers, dental care, etc. ¨ Any product that was immersed in water. ¨ Any special order item (non-stock item). ¨ Any item in the hot deals category. To request an exclusion on any of the above rules or for your comments you may contact us at cs@appliancehut.com or call us at 718 871 1795. WE AT APPLIANCEHUT.COM WILL DO ANYTHING REASONABLY POSSIBLE TO SATISFY OUR CUSTOMERS. WE THANK YOU FOR YOUR BUSINESS, & HOPE TO SERVE YOU IN THE FUTURE. |